When booking, guests must provide their name, arrival and departure time, telephone number, home address and e-mail address. The number of guests must be stated when making the reservation and pets must be agreed separately.
The invoice is due 14 days from the time of booking if the planned arrival date is over 1 month away. (Bookings longer than 7 days can be paid in two instalments. The last installment is due 14 days before the booking begins.) If the planned arrival date is in less than 1 month the invoice is due 14 days before the booking starts.
All comments related to the invoice must be reported within 7 days from the date of the invoice. The invoice is paid as a SEPA payment (IBAN account number and bank BIC code) using the reference number on the invoice. The invoice is paid as a SEPA payment (IBAN account number and bank BIC code) using the reference number on the invoice.
The availability and total price of products and services will be confirmed when the order is placed. Products and services are sold on different platforms (e.g. Airbnb, Booking, Nettivuokraus, etc.) and the prices in these may differ. The booking is always subject to the booking and cancellation conditions of the service provider through which the booking was made.
The payment intermediary for the online store is Visma Pay (Paybyway Oy, business ID 2486559-4), which is registered in the register of payment institutions maintained by the Financial Supervisory Authority. Payment is made via Visma Pay’s online service and Visma Pay or Paybyway Oy is shown as the payee on the account statement and invoice. Visma Pay forwards payments to the online merchant. Payment is secure, as all information about the payment transaction is transmitted using an encrypted connection so that no third party can see the payment transaction information.
Through the Visma Pay service, you can pay with online banking IDs, wallet, payment cards (credit / debit), invoice or installment. The following payment methods are available: Osuuspankki, Nordea, Danske Bank, Oma Säästöpankki, Säästöpankki, Aktia, Local Cooperative Banks, S-Bank, Handelsbanken, Ålandsbanken, MobilePay, Masterpass, Pivo, Visa, Visa Debit, Visa Electron, MasterCard and Debit MasterCard cards, as well as Flexible and Enterpay Invoice for the company.
MobilePay: You can pay with your MobilePay wallet if you have allowed online shopping to pay for the app settings. Payments made with a MobilePay wallet will be charged to the debit card attached to the wallet. If it is not possible to charge the payment card, it will not be possible to pay with the MobilePay wallet in the online store.
Contact information for the Visma Pay payment service
Visma Pay, Paybyway Oy (Business ID 2486559-4)
Phone: +3589 315 42 037
(weekdays at 8-16)
Address: Laserkatu 6, 53850 Lappeenranta FINLAND